As the Director of Client Services, Veronica (she/her) oversees the organization’s Intake, Outreach & Training, and Client Support Services programs. She leads efforts to strengthen how Her Justice reaches communities, assesses legal needs, and supports individuals throughout their engagement with legal services. Her work includes developing community partnerships, overseeing access and referral systems, providing trainings for legal and community-based professionals, and addressing barriers that impact clients’ ability to engage in their cases.
Veronica brings more than a decade of experience working with survivors of violence, individuals experiencing homelessness, and people navigating trauma, mental health challenges, and complex governmental systems. She has extensive expertise in trauma-informed practice, crisis intervention, systems navigation, and client engagement, and regularly trains attorneys, advocates, and community partners on these topics.
Veronica earned a Bachelor of Arts in Psychology from Boston University and a Master of Social Work from Fordham University Graduate School of Social Service.