As the IT Technician at Her Justice, Tanya (she/her) plays an essential role in ensuring that staff have reliable, secure, and accessible technology support to carry out the organization’s mission. She provides hands-on technical support across the organization, troubleshooting issues, administering user accounts and technology access, supporting hardware and software, and helping staff effectively navigate the systems and tools they rely on every day.
Tanya’s work has a direct impact on the day-to-day experience of Her Justice staff. By resolving technical challenges, identifying practical solutions, and helping employees use technology effectively and securely, she minimizes disruptions and allows staff to dedicate more of their time and attention to client service and advocacy. Beyond immediate technical support, Tanya also strengthens Her Justice’s IT operations through documentation, knowledge sharing, staff training, and technology projects that improve consistency and build organizational knowledge.
Prior to joining Her Justice, Tanya spent more than five years in the IT field providing Tier 1 through Tier 3 technical support, ranging from day-to-day troubleshooting to addressing complex technology and infrastructure issues. She holds a Bachelor of Science in Information Systems from CUNY Brooklyn College.